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Privacy Policy

Last updated: December 12, 2025

1. Introduction

RepeatJob ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SMS reminder service.

By using RepeatJob, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our service.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when using our service:

  • Account Information: Your mobile phone number (required for account creation and SMS reminders)
  • Profile Information: Business name, timezone preferences, and custom message templates
  • Job Data: Customer names, phone numbers (optional), service types, notes, and reminder dates that you enter into the system
  • Payment Information: If you subscribe to our paid plan, payment details are collected and processed by Stripe (our payment processor)

2.2 Information Collected Automatically

When you use our service, we automatically collect:

  • Usage Data: How you interact with the service, including pages visited, features used, and actions taken
  • Device Information: Device type, operating system, browser type, and unique device identifiers
  • Log Data: IP address, access times, and error logs

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the RepeatJob service
  • Send you SMS reminders about scheduled customer follow-ups
  • Verify your identity and prevent fraud
  • Process payments and manage your subscription
  • Respond to your support requests and communications
  • Send service announcements, updates, and security alerts
  • Analyze usage patterns to improve and optimize the service
  • Comply with legal obligations

4. SMS and Phone Number Handling

Your phone number is central to how RepeatJob works. Here's how we handle it:

  • Authentication: We use your phone number to verify your identity via one-time passwords (OTP)
  • SMS Reminders: We send SMS messages to remind you about scheduled customer follow-ups
  • No Marketing SMS: We do not send promotional or marketing SMS messages without explicit consent
  • Third-Party Processing: SMS messages are sent via Twilio, a trusted SMS delivery provider

Customer Phone Numbers: If you store customer phone numbers in RepeatJob, we store this data solely to display it in your reminder messages. We do not contact your customers directly or share their numbers with third parties.

5. Third-Party Services

We use trusted third-party services to operate RepeatJob:

6. Data Security

We implement appropriate technical and organizational measures to protect your data:

  • Data encryption in transit (TLS/HTTPS) and at rest
  • Secure authentication using phone-based OTP
  • Row-level security ensuring users can only access their own data
  • Regular security audits and updates
  • Limited employee access to production data

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your data as follows:

  • Active Accounts: We retain your data for as long as your account is active
  • Deleted Accounts: Upon account deletion, we delete your personal data within 30 days, except where retention is required by law
  • Inactive Accounts: Accounts inactive for more than 24 months may be deleted after prior notice
  • Billing Records: Payment and transaction records are retained for 7 years for tax and legal compliance

8. Your Rights (CCPA Compliance)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request disclosure of what personal information we collect, use, and share
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: Opt out of the sale of personal information (note: we do not sell personal information)
  • Right to Non-Discrimination: We will not discriminate against you for exercising your rights

To exercise these rights, contact us at support@repeatjob.com. We will respond to verifiable requests within 45 days.

9. Additional User Rights

Regardless of your location, you have the right to:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your account and data
  • Export: Request an export of your data in a portable format
  • Opt-Out: Opt out of non-essential communications

10. Children's Privacy

RepeatJob is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it.

11. International Data Transfers

Your data may be processed and stored in the United States and other countries where our service providers operate. By using RepeatJob, you consent to the transfer of your information to these locations. We ensure that any international transfers comply with applicable data protection laws.

12. Cookies and Tracking

We use minimal cookies and similar technologies:

  • Essential Cookies: Required for authentication and basic functionality
  • Local Storage: Used to store user preferences and session data

We do not use third-party advertising or tracking cookies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. For significant changes, we may also send you a notification via SMS or in-app message. We encourage you to review this policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

RepeatJob
Email: support@repeatjob.com
Privacy Inquiries: privacy@repeatjob.com

15. Do Not Sell My Information

RepeatJob does not sell your personal information to third parties. We only share your information as described in this Privacy Policy to provide and improve our service.